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Customer Testimonials

  • D.I.Y. Contestant Thrilled with Results!

    One of our D.I.Y. Custom Design Jewelry contestants is already raving about the finished product. (Frankly, he was the mastermind behind it – we just did the legwork!)

    You have a few more days to toss your hat in the ring, so what are you waiting for? Our contest allows YOU to choose the design and the material (from diamonds to moissanite to cubic zirconia, for instance.)

    Since you choose the material, you ultimately choose the price. Just by entering, you receive a 50% discount on our design fees. And if you win? $500 toward your purchase.



    To the Staff at Joseph Schubach Jewelers:

    Thank you Joe, and thank you Sarah so much for all your help. And thanks
    to anyone else who helped make this awesome ring!! The picture didn't do
    it justice, its so much more spectacular seeing it in person!!!

    It is ABSOLUTELY BEAUTIFUL!! It's a lot bigger than I imagined it to be too!

    Anyway, thank you so much again and you do excellent work!
    All of my coworkers saw it and got jealous – they're all going to vote for
    it when the contest is over.

    I can't thank you enough, its just amazing!!

    Have a great weekend!

    Here's last year's D.I.Y. Contest Winner:


  • Our Classic Sweetheart Pave Necklace


    A vintage
    style pendant with round brilliant stones set on an 18"
    cable chain.

    A Timeless Heirloom for Any Occasion

    Old is new. You read that right. Jewelry
    that hearkens back to yesteryear is all the rage right now. Why? Well, antique jewelry has a classic, timeless
    look to it and in these times, people want to make
    purchases that are smart, “trend proof" and make them feel terrific!

    why we’re particularly pleased to spotlight our Classic Sweetheart Pave Necklace
    this week. This piece reflects an aura of years past but with a truly
    contemporary dazzle. And, it's a Joseph Schubach Jewelers DIY (Dream it Yourself) Piece where you dream the design and you set the price!

    right, you set the price. All DIY pieces can be designed to fit any
    budget and are made to your specifications. You choose the metal, the
    accent stones and the center stone. W
    e’ll then craft your dream to your specifications using quality materials and expert craftsmanship for an heirloom that's guaranteed to be an all-time classic in your collection!

    This version of the Classic Sweetheart Pave Necklace boasts
    a 1/3 ct center stone surrounded by 14 round brilliant cut accent
    stones. It is a dainty and delicate piece, measuring approximately 3/8"
    in diameter yet solid enough to last a lifetime since the setting is a
    quality, sturdy cast piece, not a thin, lightweight stamped piece. The
    cable chain slides directly through the setting so the pendant will
    always sit straight in an optimal position on your neckline without
    moving up or down the chain. The 18" cable chain is the ideal length
    for most women to showcase a dangling pendant (longer or shorter chains
    are also available, just call for details.) The cable chain is very
    wearable and solidly made. It will not kink or bend and easily flows
    around the curves of your neck and neckline. This pendant is very
    versatile and can be dressed up for more formal occasions or dressed
    down to be worn every day with a pair of jeans. It is one of the basics
    for every woman's jewelry wardrobe. 

    Choose between:

    •  The Metal: 14
      karat, 18 karat or platinum

    • The Side
      Stones: natural diamonds, moissanite, ruby, sapphire or you choose!

    • The Center
      Stone: Whatever you dream, from ruby to sapphire, from natural diamond to clarity enhance diamond, from ______ to

    possibilities are endless since there are literally thousands of ways
    to make this piece truly yours. You can alternate pave set sapphires
    and diamonds or pave set rubies and diamonds around a white diamond. Or
    set a fancy color Gemesis cultured diamond in the center with natural
    white accent diamonds surrounding it. Or surround your birthstone with
    pave set diamonds.

    Whatever you dream, we can create.

    The Classic Sweetheart Pave Necklace
    is one of our favorite signature pieces. The team at Joseph Schubach
    Jewelers believes this piece has a genuine personality that can be felt simply by holding it.

    a few words from a client who chose
    this piece with blue
    sapphire side stones:

    The magic begins when I
    put on this necklace. I swear, it changes my mood! It’s so
    elegant and timeless. I’ve worn it with a cocktail dress and
    I’ve worn it with jeans and a white blouse. And every time I
    wear it – and I do mean every time – someone comments on
    it. People are just naturally drawn to it. I have lots of jewelry but
    this is one piece that truly feels like mine, like it represents me.
    It’s a very personal piece of jewelry.”

    couldn’t ask for a better description of a signature piece –
    jewelry that reflects and defines you.
    The Classic Sweetheart Pave Necklace is
    truly a piece with personality – a signature piece within your

    Perhaps its slightly vintage feel
    adds to its appeal. As we saw from the Oscars this year, old is new
    (or “Old is the new new!) Fred Leighton’s classic pieces
    adorned many a star on the red carpet this year:

    Alicia Keys 19th-century diamond
    leaf pendant earrings
     by Fred Leighton

    Mamma Mia star, Amada Seyfried
    with a similar vintage
    look from the Fred Leighton treasure chest

    Cate Blanchett epitomizes the "return to classic" trend
    in an pendant necklace featuring more than 100 carats
    of rose-cut diamonds

    Now while these vintage treasures
    dazzle on the red carpet, our
    The Classic Sweetheart Pave Necklace adds a certain sparkle
    to your everyday. You get a little bit of that “statement
    necklace” feel without the “style overload”
    designed for over-the-top events such as the Oscars!

    biggest trend in jewelry during these tough economic times is wise,
    timeless choices. Women don’t want to forsake their jewelry
    purchases but also need to choose something lasting with classic
    appeal. This
    The Classic Sweetheart Pave Necklace fits the bill
    perfectly. Not only is the look of our
    The Classic Sweetheart Pave Necklace
    decidedly eternal,
    but you can choose the stones or choose your price, making it
    accessible as well!

    budget is a real issue for you, then you can have the same classic
    appeal of the
    The Classic Sweetheart Pave Necklace for
    a fraction of the price, if you choose moissanite or clarity enhanced diamond as your main pendant

    If you’re new to the wonders
    of moissanite and clarity enhanced diamonds, here’s a quick lesson:

    Moissanite and clarity enhance diamonds have seen rising sales
    despite a sagging economy…and for good reason. They're
    durable, dazzling and decidedly doable, price-wise.

    What is moissanite exactly?
    Moissanite is the best diamond alternative available. It is a lab-created gemstone that reproduces (and in
    some cases exceeds) the fire and brilliance of diamonds. Moissanite
    is not a “fake diamond” in the true sense of the term.
    It’s a diamond replicate that is becoming increasingly popular
    because of its powerful, enduring presence. Moissanite
    possesses a hardness of 9 1/4 on the Mohs’ scale, compared to
    diamonds, which rates 10 so it wears extremely well. Moissanite also has a refractive index that
    is higher and closer to diamonds than cubic zirconia. Its high
    thermal conductivity transmits the same readings as a diamond on
    standard heat conductivity-based diamond testers so it tests positive on some diamond testers. In a nutshell,
    moissanite is often indiscernible from a diamond, even by a
    professionally trained eye.
    For additional moissanite information, click here .

    option is clarity enhanced diamonds which are natural diamonds
    enhanced to show their natural vibrant beauty at 1/3 less than the
    price of a comparable, non enhanced diamond. CE diamonds are natural
    diamonds with a flaw that reaches the surface. That flaw is then
    seamlessly filled and completely hidden using century old techniques
    with the final product that looks like a more expensive, better
    quality diamond. For additional information on clarity enhanced diamonds, click here .

    there’s one jewelry purchase to make this year, it’s our
    The Classic Sweetheart Pave Necklace. We
    guarantee classic, long-standing style with personality and a price
    you can afford.

    Make a statement for yourself this year. You’re
    worth it!

    please check us out on
    and Twitter (joeschubach). We’d love to network with you

  • Customer Service, Down to an Art

    There are a plethora of jewelry websites out there from which to choose. Almost too many! How do you know where to begin?

    At Joseph Schubach Jewelers, we're not trying to keep up with the numbers race. We just try to deliver the same exacting, high-quality service we've been providing for decades and decades.

    Take a look at a recent customer letter:

    Dear Joe:

    The ring is absolutely perfect! I can't even describe how happy I am with it. It exceeded my expectations by a mile and I get such a good feeling when I look at it. Thank you and everyone who was involved in making this ring and thanks for coming through for me and Minh!

    I want you to know that you have won a loyal customer. I will for sure be a repeat buyer and will never hesitate to relay how well you took care of me. To me, the true test of customer service comes when things need to be addressed and when there are problems that arise. You have turned this experience into a success without a doubt. Thanks not only for making everything right but for listening to me and making the effort. I knew the first time that I talked to you that you were sincere and really cared and that's why I felt like I could give you guys the chances to make it right and I am so happy I did!

    I could go on and on gushing about it, but I just will say thank you one more time and hope I have expressed how much I mean that and how much I am thrilled with the service and the ring itself. Please make sure everyone who helped knows how happy I am with it too. It is beautiful.


    Eli Rubin

    PS Please feel free to print any part of this email on your site. I would be happy to write a testimonial for you guys as well, just let me know!

  • A Surprise Wedding for Kristina

    Here at Joseph Schubach Jewelers, we witness a fair amount of moving engagement stories. Each one is like a thumb print, distinctly individual.

    Our friend and client Kristina shared with us her special story that we'd like to, in turn, share with you. We worked on her ring, a family heirloom of Kristina's that was in need of some TLC (pictured below.) That ring became part of a rather sudden wedding ceremony that, ironically, her and her husband had been planning for years:

    Dear Friends:
    Many of you know about the history of our LONG engagement due to the car accident, attempt in Vegas, busy schedules, one bizarre intervention or another, etc. So I wanted to provide you all with the latest up date.
    It was a HUGE surprise to me as well.
    Brent decided he would "take me to lunch" since he hasn't seen me very much over the past 2 weeks due to our work schedules (scary when we live in a the same house!) We have been trying for 3 1/2 yrs and have had 4 marriage licenses (they expire after 90 days) and countless event location rescheules all due to our crazy schedules.
    SO, he kidnapped me (so to speak). I told him I only had 30 minutes because of all the fires with a client's risk/payment issues and the program shutdown. So he asked that I dress nice (business casual) we picked up our friend who is a minister, and then his best friend who was the best man. I was busy on the phone and working and didn't realize everyone had on suits until his best friend brought out his mega camera with tripod. At that point, I asked WHAT THE HECK is going on?? Are we doing lunch? I need to get back to the office. 

    That is when, Brent told me were going to get our marriage license (again) and we were getting married TODAY, one way or another. So I was speechless. The only thing I could say was okay then, since this will take a while, we need to go back to the house so I can grab my laptop so I can work on this client's issue until we get ready to tie the knot.

    After we got our license, with the minister and the best man as witnesses, we went back home so I could grab my laptop and change into a nice ivory suit then we were off to the NC Museum of Art. We married on their lawn in front of the sculptures there. The most appropriate sculpture was the "3 Rings of Life" (gigantic iron rings coming up out of the ground) Great symbolism – the rings behind us as a backdrop while we said our vows and the rings on our fingers. Kinda cool.

    We are planning to have the "big shin dig" which everyone will be invited to! Hopefully it won't take us 3-4 yrs. to make it happen.

     Here ya go.. proof this is not a mirage/hoax… it truly did happen:


    Brent and Kris'…ngs 2.26.09

    Brent and Kris_… up_2.26.09
    Brent an_…ISS_2.26.09

  • How to Create the Perfect Oscar Party


    The Oscars are this Sunday and if you're not walking down the red carpet, you can at least act as if! Watch our celebrity customer, Kimberly Yee, as she imparts some great Oscar Party advice, guaranteed to win you an award (or at least an exuberant thank-you!)

    And here's an award-worthy piece of Joseph Schubach Jewelry, our Custom Crown Band:

  • A Rose by any other Name – a Proposal Story

    Joseph Schubach Jewelers is home to a million romantic stories. We get to know our customers on an intimate basis and we enjoy the many touching love stories we hear.

    Here's a recent one from Charles F., whom Sherry Sheridan, a very experienced and prized staff member of ours, had the pleasure of helping:

    Years ago, I took my girlfriend to have dinner at a swanky hotel restaurant for Valentine's Day. We were seated near the romantic warmth and crackling of a fireplace. While eating dinner, the waiter switched out the vase of roses at the table with another, saying: "Since these are so close to the fire, we have to rotate them out or they will dry up."

    My girlfriend thought nothing of it since we were at a nice place, but I was impressed…not by the care and attention being given to the roses, but because I thought that was a very clever line the waiter made up.

    Little did she know that when I had excused myself to go wash my hands, I had also made a detour to the concierge desk. I explained to the concierge that I had a rose-shaped ring holder with an engagement ring inside and that I was hoping she could arrange to have it placed on the table during dinner.

    After dinner, I asked her if the roses looked unusual to her. She noticed that one did not appear to be real. I reached into the arrangement, pulled that one out and opened it up. Since this was a formal proposal, the situation called for me to get on one knee and ask her if she'd marry me while presenting this token of my affection. I noticed that her eyes had opened wide and her smile even wider, signifying to me that I had chosen well. She nodded and said yes. We removed the ring from the rose and placed it on her finger.

    I suddenly became aware that the entire restaurant had been watching when it seems everyone in the place started applauding. I was totally embarrassed at this public seal of approval, turning to wave at everyone while blushing a deep red I am sure. Shortly thereafter, the head chef came out and congratulated us on our engagement.

    Truly a magical evening….

      Charles F.

    Below, one of our most prized custom made diamond engagement rings:

  • Superstar Employee, Beth Nicastro

     Beth Nicastro

    The team at Schubach Jewelers is a tight-knit group, happily doing what they do best: selling quality jewelry to discriminating customers. Today, we're showcasing Ms. Beth Nicastro, who's been with Schubach Jewelers since 2004. 

    In her own words:

    "My favorite projects are the custom designs," she says. "I love it when a customer sends us a photo out of a magazine or a drawing from their imagination and we bring it to life."
    And here's what one customer had to say:

    Hi Joe,


    I just wanted to let you know I have been working with Beth on my ring order for the last month and she has exhibited the greatest level of customer service I have come across at any company.  I have changed orders, returned rings and she has helped me finally find exactly what I have been looking for in a ring.


    She is always polite and willing to help and has been an absolute pleasure to work with.  She is a great asset to have at your company.  As a small business owner myself, I know how difficult it can be to find quality employees and Beth has gone above and beyond to help me with finding a ring.


    You have a great website and great customer service.  




    Call Joseph Schubach Jewelers today if you have a dream piece of jewelry you want custom designed, such as this artful piece:


     Joseph Schubach Jeweler's Custom Pave Diamond Weddding Band

  • Custom Jewelry Designs – Another Customer Testimonial

    We always love to hear back from our customers, especially when we do a good job! Here is a custom design ring we made using black diamonds and ??? (we can't say what else)! This particular ring involved making a computer rendering first (CAD) which the customer was able to approve before hand. Enjoy!
    Custom-jewelry-designs-black-diamonds1 Custom-jewelry-designs-black-diamonds2

    "Hello, thank you for the ring, sorry it took so long to get back
    with you  but i just wanted to say Annah loves the ring and she wears
    it with pride everyday. It turned out better than we hoped and everyone
    she talkes to about it wants to know more about it; nobody expects it
    to not be a real diamond. so great job on the ring and keep up the good

    Greg T.
  • Another Customer Testimonial – With Live Action Photo

    Cecily ring
    A customer of ours just sent this snazzy picture showing how she sports her custom made princess cut moissanite ring that we recently created for her. And, she happened to throw in a few accolades in her email that we couldn't resist posting on our blog (with her permission, of course). We're all kind of blushing over here. . . . . .

    But wait, haven't we seen this ring before? Oh yes, it was an entry on our Custom Jewelry Design Contest: (click here)

    Anyway, here's the good stuff! Thanks Cecily, we are so happy you love your ring and thanks for the kind words!!!! Cheers!

    "Hi Sherry !

    I am enjoying my ring ! I get a lot of compliments on it . I am soooo
    satisfied with every aspect of my experience with having my ring
    custom made by you ! Most of all , very happy with the outcome !

    Thank you !


    PS. Here's a pic of the ring"

  • Customer Testimonial: Moissanite vs CZ (cubic zirconia)

    We had a customer inquiry today that we thought was very interesting. The customer is looking into replacing the center stone in a ring they already have. We thought the comments on moissanite vs. CZ (cubic zirconia) were compelling. We couldn’t have said it better!

    <<I know at this time i can’t afford a diamond center stone. I already
    have a moissanite necklace and i love it. I’m tired of cz’s that i have
    to change very year because of the everyday wear and tear. My ring is
    18k 1kt princess/round diamonds, but my center stone is cz. I’m ready
    for a new ring or a moissanite centerstone.>>