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Customer Testimonials

  • How to Create the Perfect Oscar Party

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    The Oscars are this Sunday and if you're not walking down the red carpet, you can at least act as if! Watch our celebrity customer, Kimberly Yee, as she imparts some great Oscar Party advice, guaranteed to win you an award (or at least an exuberant thank-you!)

    And here's an award-worthy piece of Joseph Schubach Jewelry, our Custom Crown Band:

    Joseph-schubach-jewelers-crown-band
  • A Rose by any other Name – a Proposal Story

    Joseph Schubach Jewelers is home to a million romantic stories. We get to know our customers on an intimate basis and we enjoy the many touching love stories we hear.

    Here's a recent one from Charles F., whom Sherry Sheridan, a very experienced and prized staff member of ours, had the pleasure of helping:

    Years ago, I took my girlfriend to have dinner at a swanky hotel restaurant for Valentine's Day. We were seated near the romantic warmth and crackling of a fireplace. While eating dinner, the waiter switched out the vase of roses at the table with another, saying: "Since these are so close to the fire, we have to rotate them out or they will dry up."

    My girlfriend thought nothing of it since we were at a nice place, but I was impressed…not by the care and attention being given to the roses, but because I thought that was a very clever line the waiter made up.

    Little did she know that when I had excused myself to go wash my hands, I had also made a detour to the concierge desk. I explained to the concierge that I had a rose-shaped ring holder with an engagement ring inside and that I was hoping she could arrange to have it placed on the table during dinner.

    After dinner, I asked her if the roses looked unusual to her. She noticed that one did not appear to be real. I reached into the arrangement, pulled that one out and opened it up. Since this was a formal proposal, the situation called for me to get on one knee and ask her if she'd marry me while presenting this token of my affection. I noticed that her eyes had opened wide and her smile even wider, signifying to me that I had chosen well. She nodded and said yes. We removed the ring from the rose and placed it on her finger.

    I suddenly became aware that the entire restaurant had been watching when it seems everyone in the place started applauding. I was totally embarrassed at this public seal of approval, turning to wave at everyone while blushing a deep red I am sure. Shortly thereafter, the head chef came out and congratulated us on our engagement.

    Truly a magical evening….

      Charles F.

    Below, one of our most prized custom made diamond engagement rings:

  • Superstar Employee, Beth Nicastro

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     Beth Nicastro

    The team at Schubach Jewelers is a tight-knit group, happily doing what they do best: selling quality jewelry to discriminating customers. Today, we're showcasing Ms. Beth Nicastro, who's been with Schubach Jewelers since 2004. 

    In her own words:

    "My favorite projects are the custom designs," she says. "I love it when a customer sends us a photo out of a magazine or a drawing from their imagination and we bring it to life."
    And here's what one customer had to say:

    Hi Joe,

     

    I just wanted to let you know I have been working with Beth on my ring order for the last month and she has exhibited the greatest level of customer service I have come across at any company.  I have changed orders, returned rings and she has helped me finally find exactly what I have been looking for in a ring.

     

    She is always polite and willing to help and has been an absolute pleasure to work with.  She is a great asset to have at your company.  As a small business owner myself, I know how difficult it can be to find quality employees and Beth has gone above and beyond to help me with finding a ring.

     

    You have a great website and great customer service.  

     

    Thanks

    Jessica 


    Call Joseph Schubach Jewelers today if you have a dream piece of jewelry you want custom designed, such as this artful piece:

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     Joseph Schubach Jeweler's Custom Pave Diamond Weddding Band



  • Custom Jewelry Designs – Another Customer Testimonial

    We always love to hear back from our customers, especially when we do a good job! Here is a custom design ring we made using black diamonds and ??? (we can't say what else)! This particular ring involved making a computer rendering first (CAD) which the customer was able to approve before hand. Enjoy!
    Custom-jewelry-designs-black-diamonds1 Custom-jewelry-designs-black-diamonds2

    "Hello, thank you for the ring, sorry it took so long to get back
    with you  but i just wanted to say Annah loves the ring and she wears
    it with pride everyday. It turned out better than we hoped and everyone
    she talkes to about it wants to know more about it; nobody expects it
    to not be a real diamond. so great job on the ring and keep up the good
    work."

    Greg T.
  • Another Customer Testimonial – With Live Action Photo

    Cecily ring
    A customer of ours just sent this snazzy picture showing how she sports her custom made princess cut moissanite ring that we recently created for her. And, she happened to throw in a few accolades in her email that we couldn't resist posting on our blog (with her permission, of course). We're all kind of blushing over here. . . . . .

    But wait, haven't we seen this ring before? Oh yes, it was an entry on our Custom Jewelry Design Contest: (click here)

    Anyway, here's the good stuff! Thanks Cecily, we are so happy you love your ring and thanks for the kind words!!!! Cheers!

    "Hi Sherry !

    I am enjoying my ring ! I get a lot of compliments on it . I am soooo
    satisfied with every aspect of my experience with having my ring
    custom made by you ! Most of all , very happy with the outcome !

    Thank you !

    Cecily

    PS. Here's a pic of the ring"

  • Customer Testimonial: Moissanite vs CZ (cubic zirconia)

    We had a customer inquiry today that we thought was very interesting. The customer is looking into replacing the center stone in a ring they already have. We thought the comments on moissanite vs. CZ (cubic zirconia) were compelling. We couldn’t have said it better!

    <<I know at this time i can’t afford a diamond center stone. I already
    have a moissanite necklace and i love it. I’m tired of cz’s that i have
    to change very year because of the everyday wear and tear. My ring is
    18k 1kt princess/round diamonds, but my center stone is cz. I’m ready
    for a new ring or a moissanite centerstone.>>

  • Recent Customer Testimonial

    Hi
    Just wanted to let you know I received my new ring safe and
    sound and it looks even better in person. I wanted to thank you guys
    for the great service and specially for the little touches, like the
    grow-a-ring, I thought it was so funny, also for the hand written note
    on my receipt, you guys were great and I will be shopping there again
    and recommending your site.
    Thanks
    M.C.

  • Another Happy Camper! Custom Palladium Wedding Band

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    Hi Beth,
     
    It’s here and it’s perfect and I love it!!!!!
     
    Can’t believe how quickly it came, wasn’t expecting it until next week so was a lovely surprise.
     
    Just want to say a massive thankyou again all
    your help and please pass on a HUGE thankyou to your goldsmith for
    doing such an amazing job.
     
    I’ve attached some pics so you can see how well they go together, exactly how I imagined and hoped them to be!
     
    Thanks again from the happiest (and sparkliest!) bride in the world,
     
    Kerry
  • Customer Testimonial, Custom Three Stone Moissanite Anniversary Band

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    Beth and company-

    My anniversary ring just arrived and I am completely blown away by
    the beauty of the stones. I love, love, love the setting and I really
    am at a loss for words to describe how stunning the Chatham sapphires
    and moissanite look together. Thank you for creating the perfect
    anniversary ring for me. My husband was so pleased to see such quality
    workmanship from an online jeweler. We both agree that your company will be
    the place we go to when we need something else.

    This ring was
    definitely worth the twenty year wait!!

    From the bottom of our hearts- thank you…

    Dave and Dorothy