Thank you again for that fantastic quality, and working so hard with me to finalize such a custom design! I know S. is madly in love with it, fantastic craftsmanship:)
Went out to dinner last night with a few girlfriends, they admired my new (stunning) engagement ring! My husband and I are really happy with the way it turned out. I’m registering my stone today, as well as having it (re) insured.
Dear Joe,
I felt compelled to write you re: one of your employees, Beth Nicastro. She is, without a doubt, FABULOUS! I have been dealing with her since last year and each and every time we have had to work together, she is nothing but professional, extremely courteous and always prompt to get back to me and keep me updated on the status of my purchase.
In short, Beth is a joy to deal with. I will definitely purchase more jewelry in the future from your store mainly because of her — besides the beauty and quality of the pieces I have already purchased — because good customer service (and, as far as I’m concerned, Beth provides PERFECT customer service!), is hard to find.
Many thanks,
Hi Beth,
Your unexpected thoughtfulness touched my heart. My name’s V., you assisted my now-fiance M. in picking and delivering my dream ring. He gave me the ring earlier this week. I hold it up to look at it every other minute or so! I ADORE IT!! Its simple, it glitters, its feminine and comfortable. Actually we both love it, and M. is definitely pleased knowing that the hunt is over, no more bald spots from tearing his hair out(totally kidding). No easy task, website after website. Completely pleased with himself he told me about his search. He was going to take all the credit but he humbly confessed how utterly simple you made it for him. He mentioned how patient you were with him as he rambled on about the ring in his head vs the hundreds of rings he had seen. Thank you for going above and beyond. Thank you for guiding him and making him feel valued even with the limited budget you provided so many options. We look forward to continue to do business with you when we buy the bands as well as upgrade the center stone ;)
Very Sincerely,
V.
Hey Joe –
It arrived, and it’s really amazing. Even better in person than it looks in the pictures. You guys really did an outstanding job on it, thanks so much. I’m looking forward to putting it to use.
Thanks,
Adam
See the steps that went into making this ring, click on the photo above.
Hi, Beth!! We received the ring today!! Thank You for getting it here on time for us!! IT is absolutely beautiful!! Better than i could have imagined!! The craftsmanship is superb! Thank you again! We will be purchasing my band here later on!! :)
Hi Beth
I love my ring !
Just wanted to let you know that I got my ring yesterday, I am sorry I was unable to e-mail you yesterday as I was doing an evening course and I was not home until late. I am really very happy with the ring, it looks exactly as I had imagined. I really appreciate all your efforts.
As you can imagine it was strange at the first deciding whether or not to place an order with a company in the US, but you made the whole process very smooth and I really enjoyed communicating with you.
Thanks again
R
(Another great testimonial for moissanite)
Hi Beth,
I just wanted to let you know that I got my ring yesterday and i LOVE
it. I was a little bit wary of the green/grey cast that folks say Moissanite
has, but I haven’t seen it in this stone. Even in a dark room it looks so
brilliant! Your service was great and I really could not be happier. If
people understood how beautiful Moissanite was, I think the diamond industry
would be quaking, unfortunately people are too sucked into the marketing of
a diamond. Also, wanted to let you know I’ve sent my best friend CeCe
Hernandez your way so be super nice to her! Again, thank you SO much. Your
customer service was superior to the other sites I visited and I am truly a
satisfied customer.
Thanks,
A
(regarding a custom moissanite engagement ring)
Hi Beth,
I wanted to give you an update. I got engaged recently and my fiancee
absolutely loves the ring. There’s just one problem — her co-workers
are a little jealous! The moissanite is so sparkly and the ring looks
a little too good.
We decided to go to the mall to see what kind of wedding band would
look nice with it. In the first store we went to, the woman asked if
she could clean the ring. We said sure and we were both nervous that
somehow the woman would know it wasn’t diamond and would say something
but she didn’t say anything or seem suspicious. At the next store,
which even used to sell moissanite, the employee was taken aback when
he saw the ring and said “oh, wow!” He put a normal diamond wedding
band next to it, but it looked dull in comparison so he steered us
toward their most expensive wedding bands. We took the ring to
Tiffany’s and they asked us if it was a Tiffany Novo ring. The only
diamond ring we saw that could compare to the moissanite was an actual
Hearts on Fire. I guess it’s just the way they cut it. Nobody had
any idea that her ring was anything other than a very high quality
diamond ring.
We’re in the process of choosing a wedding band to go with it and
we’re planning on having either pink moissanite or pink sapphire in
it. . . .
A
Thanks again for all your help. Some of my friends have been asking why I
went with a jeweler from across the country; it’s because when i started
calling and emailing around about the tension-set rings, you were by far the
most helpful, friendly, and responsive. In the end, it didn’t matter that I
wanted to go with something completely different; I was already sold.
M