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Customer Testimonials

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  • ” I do thank you for your fine customer service and great product. . . .”

    Hi Jen,

    I just wanted to let you know that I received my earrings this afternoon, and they are beautiful!  I do thank you for your fine customer service and great product.
    I worked for Charles & Colvard from 2006 to 2008 as a Sales Representative so I truly appreciate the beauty and value of Moissanite.  I’m glad that Mr. Schubach continues to make it a part of the company’s product line.
    Thank you again, and have a pleasant weekend!
    Sincerely,
    P

  • ” It was an easy choice and process for me once I found Schubach Jewelers. . .”

    Greetings Beth,

    Thank you so much, both to you and Jen, for your wonderful help as I searched for I wanted in moissanite stud earrings.  I really appreciate your patience and customer service.  I also put Joe through the 20 questions process initially on the phone, and he was very patient and gracious as well. . . . It was an easy choice and process for me once I found Schubach Jewelers and I have you all to thank for that.  I love my new earrings!  Thank you all.

    Kindest regards,

    A

  • . . .”I am definitely sentimentally attached to it.”

    Dear Joe,

    I just received my ring and I love it! It looks great! Thank you so much for finding the diamond and repairing this ring back to the way it was. I am definitely sentimentally attached to it.
    Sincerely,
    D

  • “Received the ring today. WOW, it is gorgeous and a perfect fit.”

    Hi Joe,

    Received the ring today. WOW, it is gorgeous and a perfect fit. Can’t stop looking at it. My partner admired it for quite some time, then put it away for safe-keeping until the big day.

    I took it back out to look at it again, under various lights :D. Couldn’t help it! The pink diamond is amazing. The shade of pink varies depending on the type of light. All the shades were beautiful.

    Thank you so much for the phenomenal ring!
    Hope to post some pics on your Facebook page soon. I hope I don’t have to wait too long.

    Kind regards,
    F

  • “. . . The only downside is that I get a bit distracted wearing them, so I take them off while I drive. Haha!. . . “

    Hi Joe,
    I have picked up the rings yesterday, they are absolutely beautiful. Thank you so much for such an amazing work. I really love the stone too, and the way the entire set looks on my finger. I already got compliments on it from a total stranger.
    I am very satisfied with them. The only downside is that I get a bit distracted wearing them, so I take them off while I drive. Haha! The funny thing is that others are also distracted by it. Yesterday night we were at Grand Ole Opry for a fantastic concert, and the lady on my left kept on staring, I guess she liked it too!
    Thank you so much again, I really love how it turned out.
    Talk to you (hope soon) for my next ring. :D
    Have a great day.
    A

  • “I might just print out a pic from the blog and paste it to my finger. “

    OMG. I just DIED! So fantastic to see an idea come into being J    what do I need to do next! Good Golly!!  Picture one is so great  It took me a little too long to move on I feel like all  of the pics are wonderful!  WOW.  What do  you need from me NEXT J  I might  just  print out a pic from the blog and paste it to my finger.   Holy cow That is perfection!

    Thanks  SO MUCH!!

    K

    Note from Joe: We couldn’t resist posting this great email on a custom design we’re making for K!

  • “You have been our fairy-ring-mother to our love story!”

    Hi Beth,

    I hope you’re having a lovely evening!
    I just wanted to let you know how thankful we are for all of your help. You have been our fairy-ring-mother to our love story!
    When we got engaged this past December, I was excited at how beautiful and perfect the ring my fiancé and I designed turned out, when he finally asked me to be his wife.
    The whole experience from designing the ring, ordering and receiving it has been absolutely delightful. This experience has been unlike any other we would have had in other jewelry stores. You all made it a fun and exciting process, it really shows how much you care for the clients and you really strive to help them obtain and design the perfect ring!
    You have always been extremely helpful in answering questions about engagements rings and how it will work for us in the long run. You are very patient and kind and make it your goal to make sure we designed the perfect ring for our taste.
    Beth, again than you and your team for all the hard-work and kindness!
    Sweet wishes,
    M and A
    Note from Joe:
    Thanks M&A for working with us, we had a great time working with YOU!  Big smiles on our side, this so much fun to read!!

  • “. . . I think this might be a topper (don’t tell R! Haha!)”

    I literally died when I saw her. I just got home and ran inside.
    Literally outdone. And I didn’t think I could love anything as much as engagement but I think this might be a topper (don’t tell R! Haha!).
    Unbelievably gorgeous. I LOVE the etching soooo much.

    Please tell your team they out did themselves. It’s incredible!!
    xoxo

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