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Customer Testimonials

  • “Schubach Jewelers is truly the BEST!”

    Hi Jen…Jane here in Texas. My Forever One earrings arrived on Friday. They are GORGEOUS! I love them, they are so pretty! Thank you for keeping me updated and as always, Schubach Jewelers is truly the BEST! Have a great day! Jane

  • “Amazing what you guys did with pieces of a ring. . . .”

    Hello Jen!!
    Got the ring yesterday. Wow! It’s beautiful!! I just kept saying, WOW! Amazing what you guys did with pieces of a ring. Brought it back from the dead for sure!! My mother absolutely loved it!!! She was thrilled and amazed how shiny and sparkly it was!
    Thank you thank you!!!…
    Thanks again!!!
    Amazing work!!!!
    -Riley

     

  • “WOW it looks stunning thank you. . . “

    Hi
    Picked up the ring today and all I can say is WOW  it looks stunning thank you now just hope it fits and she says yes :)
    Thanks to all your team for your help
    Peter
  • “You and your team have left me absolutely speechless (in the best way possible)!!”

    Jen,

    You and your team have left me absolutely speechless (in the best way possible)!! You have totally exceeded my expectations. I am so, so thrilled. I can’t believe my dream ring has become a reality :). I couldn’t have done this without your patience, advice and expertise. Thank you from the bottom of my heart. I will be sure to spam you with lots of beautiful pictures as soon as it arrives!!!!

    E

     

  • “Tears of joy ensued. . .”

    Joe,
    My client proposed and received a resounding yes! Tears of joy ensued and I was the fourth they called because she loved the ring so much. You really knocked this out of the park! Thank you from me and my clients.
    Happy New Year,
    C

  • BOOOM! Nailed it! So incredible. It went perfect. She had no clue. You guys are amazing.

    “BOOOM! Nailed it! So incredible. It went perfect. She had no clue. You guys are amazing. ”

    Note from Joe: Sometimes we get a little ‘creative’ with our clients. This ring was secretly ordered weeks before. The couple flew in from out of town to ‘shop for an engagement ring’, which means placing an order for a ring that would take several weeks to make. In the process, the finished, pre ordered and already completed ring was secretly handed off and the proposal was made a short time later. Most recent email is on top, start from the bottom.

    From an earlier string of emails between Beth and N, prior to picking it up and prior to the proposal:

    <<Well??????????

    It couldn’t have gone any better!  She has nooooo clue, oh BOY this is going to

    be GREAT!!!!!!!!!!!!!  Have fun!!!!!
    You are incredible! I’m so freaking excited! Will send you pics
    ha ha ha ha…..I think that went fabulously!!!!!!!!!!!!

    See you soon!!!  :)  when you go to the restroom,  Jen will come out and meet you with the ring…
    it’s in a little pouch!
    Landed. Super late. See you all soon>>
  • ” . . . you guys have proven that impossible timezone differences, huge distances and time constraints should not compromise customer relation and satisfaction.”

    Hi Joe & Beth (and team),

    She adores it! “It’s so shiny!”

    Thank you so much for a job very well done. It could not have been better. Despite friends and family trying to discourage me ordering a ring abroad, you guys have proven that impossible timezone differences, huge distances and time constraints should not compromise customer relation and satisfaction. I really enjoyed working together and becoming one of those happy customers. Doris (my fiancée) is in love with the ring and gets compliments all over. One happy lady!

    New Years’ eve, we travelled to Sydney. I booked a cute restaurant, central city next to the water. We walk the jetty to have a better view on the 9PM fireworks. The first explosion lights the sky, and I slide on my knee. Needless to say, we missed the rest of the 9PM show J

    As you guys predicted; the ring was slightly too big but didn’t spoil the excitement. We went back, finished our dinner, opened champagne and enjoyed the midnightfireworks as an engaged couple!

    Once more thanks, and all the best for 2016!

    Regards,

    G & D

  • “Thank you so much for making the process of creating and purchasing this important piece of jewelry as smooth and stress-free as possible.”

    Hi Joe,
    I love, love, love the ring. Thank you so much for making the process of creating and purchasing this important piece of jewelry as smooth and stress-free as possible. It was a little nerve-wracking purchasing this without seeing it in person, but you were so helpful and prompt with every question I had, and I really appreciate that. The ring pop was a nice touch, too. [😊] I can’t stop looking at it…
    P

     

  • “I want to cry happy tears.”

    Jen!!!!!!!!!!!!!!!!!

    Oh my GOSH I am SO excited! The CAD is beautiful. I can’t stop looking at the pictures. I want to cry happy tears. You guys are beyond amazing. Thank you so, so much for everything from the bottom of my heart. I had so many negative experiences with other jewelers before finding you and your team. Not only is the ring going to be fantastic but your customer service has been nothing but the best!
    E