Happy Stories From our customers

Many don’t know good faceting from the next. Or at least they think they don’t know. But truthfully, it’s just as plain as the ring on your finger. Most people, consciously or not, do know good faceting, since it so drastically affects the look of the piece.

This video gives a good idea on gems and faceting so when you buy your next piece, you’re in the know.

Schubach Jewelers is by far the best online company I’ve come across. I was
wanting a moissanite stone to replace my diamond in my wedding ring. I did
a ton of research online, went to a few local jewelers (all they did was
try to talk me out of a moissanite. They told me all a moissanite is, is an
ugly green/yellow looking diamond!) They almost got me to change my mind.
Then I came across Schubach Jewelers. I emailed Beth telling her what I
wanted to do. She gave me all the info I needed to know. Beth is the
sweetest girl, and an amazing customer service rep. For the company. She
treated me like I was a good friend. Not just a random person. I wrote
many, many emails back and forth to her, she would always respond so
quickly and was just so helpful in every way possible. Beth was kind enough
to send me the stone first to make sure it was the right size and I liked
it before getting it set. I felt very comfortable mailing my wedding ring
to them. Beth called me right when she got my ring, just to let me know it
got there safe! I was really wanting my ring back a week later for my
birthday. I understood that it might not happen. Beth Emailed me 2 days
before my birthday, and said my ring was done! My ring was over- nighted,
and I got it the day before my Bday! AMAZING!!! I’m so in love with my
ring! Joe did such a great job. It looks 100 times better than I though it
would!! I get so many complements every day.  I could not be happier with
it!
My ring came in a very nice box. I was blown away when I opened the box.
Not only was my ring blinging like no other; Joe took the time to re-dip my
white gold ring and clean it to perfection to look brand NEW! I was not
expecting that. My ring has never looked so fabulous! I can not say enough
good things about this company!  I’m so happy I picked them to recreate my
beautiful ring!
Joe- thank you, thank you! It’s beyond perfect!
Beth- you are such a sweetheart. Thanks for always getting back to me so
fast, and for all your kind words!
I’ll be back real soon!!
R

So the ring…

IT IS GREAT!!   I am very happy with it.  In fact I’m so happy with it I derailed my plan to give it to her next week on sunset cliffs in San Diego. We went in the mountains in North Carolina Saturday and I proposed to her in front of a 404′ waterfall. The newly engaged lady, K, loves the ring. Thank you very much for everything!!

Many people already asked me who made the ring so I told them. Hopefully that will help you all out for future sales. You mentioned a competition before, where do I send people to vote on this amazing ring:?

Thank you so much,

K. F.

Note from Joe: here’s a link to K.F.’s project page.

Thanks again for your great customer services, great prices, and quality work. The ring looks fantastic.

I read many comments on how great your customer service was and so far – all true.  Thank you!!
Always,
C

She is very VERY jazzed about it. She got more excited when she walked outside with the ring on. It really is dazzling in the sun light. Honestly, I didn’t know what to expect from a yellow stone. But this one catches fire. And the ring itself is amazingly shiny.

I absolutely adore the oec!!It’s so madly spakly,and I adore the facets.
I also love love love the setting!!It’s delicate but sturdy,and it goes really well with my band!
I’m just so happy.Maybe a bit too much.I almost got ran over by a car  on Saturday,because I lost myself
into the spakly heaven of the oec,lol.
Yes,that was correct :D Thank you so much!!It was great for me to work with you!You are such a sweet,patient person,
and Ireally can’t thank all of you enough.This  ring is perfect.
Thank you so much!
E ti aspetto col pane,quando verrai in Italia :D
I’ll wait for you with the bread,when you will come to Italy :D
A

Note from Joe: Here’s A’s beautiful ring!