Happy Stories From our customers

Bands are milgrained versions of our style 10291

Celebrities and their accessory choices while on tour often beckon an emerging trend. Which is the case with singer Miranda Lambert whose mother forged a merchandise relationship with Rustic Cuff. Coincidentally it’s also one of Lambert’s favorite pieces of jewelry.

 

Brianna Paciorka/Nola.com/The Times-Picayune/Lando

Bev [Lambert’s mother] worked with Rustic Cuffs to create the Platinum-themed pieces (there are three designs) after noticing that her daughter was already a big fan of the brand. “Rustic Cuff has been sending Miranda cuffs for as far back as her career began,” she tells PEOPLE. “On the Platinum Tour I noticed her nightly wardrobe included pieces from their collection. Miranda loves the pieces so much that I knew that fans would love them too. There are fans that wear the logo tees and caps but there are also fans that don’t wear that type of tour merch. They want something to represent their loyalty that is a little more subtle. The cuff is the perfect fit for them!”

Source: People StyleWatch

What’s the top stressor for a soon-to-be married couple?

It’s a pretty easy guess, right? Finances. And it stands to reason. The way we manage our money says a lot about us. Often we don’t realize the way our significant other deals with money until we’re living with them.

But even beforehand, in preparation of the Big Day, managing money certainly plays a part. Weddings can be exorbitantly expensive and we often overspend in an attempt to have the most perfect wedding possible. Then the bills rolls in months later and a newly wed couple feels the distinct strain of financial woes.

Ever since we started our business (over 100 years ago!), we considered finances along with the couples who have passed through our doors, always attempting to make sure the engagement and wedding ring you choose is something you can afford. The beautiful part? No sacrifices are needed. Diamond alternatives (like moissanite or lab grown diamonds) are available, making that “wow” factor so many women search for more than possible.

When you contact us, we discuss your budget and happily work within it. Start your marriage off fiscally right without sacrificing a single bling

Kite set

We do more than pride ourselves in amazing customer service; we live it. It’s weaved into every communication we have with our client base. It goes into every detail of a custom design made engagement ring or family heirloom. It’s part of who we are, as third generation jewelers. These quotes serve as reminders to us and hopefully, will inspire you too!

The first step in exceeding your customer’s expectations is to know those expectations. – Roy H. Williams

 

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos

 

The simple act of saying ‘thank you’ is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen. – Simon Mainwaring

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more. – Sam Walton

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours. – Ray Kroc

The golden rule for every business man is this: ‘Put yourself in your customer’s place.’ – Orison Swett Marden

Hi Joe,

Received the ring today. WOW, it is gorgeous and a perfect fit. Can’t stop looking at it. My partner admired it for quite some time, then put it away for safe-keeping until the big day.

I took it back out to look at it again, under various lights :D. Couldn’t help it! The pink diamond is amazing. The shade of pink varies depending on the type of light. All the shades were beautiful.

Thank you so much for the phenomenal ring!
Hope to post some pics on your Facebook page soon. I hope I don’t have to wait too long.

Kind regards,
F