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Customer Testimonials

  • you handled this LIKE A BOSS.

    Hello Joe,

    I received your cancellation confirmation, and I’d just like to thank you for your exemplary service.  As someone who has been a part of customer service in a top Fortune 500 internet retailer for 7 years, you handled this LIKE A BOSS.
    Thanks again!

    –E

     

  • MR’s Vine Engagement Ring

    Hi Joe and Beth,
    We’re officially engaged.  Yesterday went off beautifully.  I want to thank you again for everything; both Sonya and I are delighted with the ring.
    Thanks so much!
     -M

  • I will always remember the professional and fun experience we had at your store.

    I just wanted to thank you for the assistance in finding such a perfect ring for me.  I was pleasantly surprised with it at the restaurant where J originally proposed.  We even sat at the same table!  He got down on his knee and proposed again…so sweet.

    I will always remember the professional and fun experience we had at your store.

    Thank you
    C

  • Thank you for the quality of your work and the quality of your service

    Hi Joe,
    Received the ring a couple weeks ago, as usual it was just beautiful. My girls are both happily engaged now and love their rings, one is actually married now.
    My wife loved the rings so much she is demanding she get one for herself in the near future.
    Thank you for the quality of your work and the quality of your service, we will happily recommend you to anyone when discussing jewellery, and I’m sure my wife will get her way.
    Cheers,

    A

  • MC’s Butterfly Ring

    From March, 2011
    To Joe, Beth, and any others who took part on this ring,
    Simply Stunning!!!.., Absolutely Stunning!!!
    My goodness, I could not have found a better team or group to do business with. I am really having a hard time understanding why anybody would shop anywhere else after experiencing the “Schubach Magic”. There is no other words to explain it. It must be magic. This ring is more beautiful than I had originally imagined it. Its amazing how well the Schubach Team worked together to bring it to life. I cant wait to see it in person. I hope it doesn’t fly away because it looks that life-like, wonderful job!!! I will keep in touch.

    Thanks, M

     

    Update: August 2011

    Hey Beth,
     I have some great news!  I finally proposed to Kim (I ended up with the lighthouse idea)!  It went well except that Hurricane Irene almost delayed my plans yet again.  She really loved the ring, accepted, and all of her family and friends loved the ring as well.  I’ve attached a pic of us and please let Joe know I’ve contacted you and mentioned how things went. (btw, the ring is slightly big but wearable)
    thank you!
    Matt
    Beth,
    Hi!  This is Kim!  I cannot believe how absolutely beautiful the ring is!!  You guys did an amazing job in the construction of it!  Matt filled me in on how much communication there was between you guys and how long you went back and forth with ideas.  I am sooo pleased that he did a custom design that was meaningful to our relationship!  I couldn’t wait to tell all my family and friends and posted the pic online!  Everyone commented on how breathtaking and unique the ring is!  Thank you again for everything!  I know Matt was very pleased with you guys and I obviously am as well!!!
    thank you!!

    Kim

  • Your Works Are Always Just Right.

  • Thank you for one of the most memorable experiences I’ve had

    Joe-

    Thank you for one of the most memorable experiences I’ve had and will always remember.  You were so kind, really listened to what I would like, and gave us the opportunity to look at your exquisite collection on our own.  I respected and valued your opinion.
    Thank you for your time and expertise.  I’m looking forward to hearing from you.

    C

  • Thank you in helping me replace my husband’s wedding band

    Joe, I would like to thank you in helping me replace my husband’s wedding band that I had lost !  We received the ring just as you said and it was PERFECT !  It was the same exact ring.  My husband was very surprised and pleased with it.  Again, I want to thank you very, very much and will do business with you again. P.S.
    Party smile HAVE A SAFE AND HAPPY NEW YEAR !