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Customer Testimonials

  • Thanks for the great customer service

    Thank you Joe and your Team for the lovely earrings – this is the first time I have seen Moissanite jewellery and I have to admit they are really sparkly and impressive.

    Thanks for the great customer service and I am sure I will be in touch again soon.

    Regards      Margaret

  • . . .my decision to work with Schubach jewelers was the best decision I have made in a long time.

    I recently purchased an absolutely beautiful wedding ring set form Joseph Schubach jewelers. I could have purhcased my rings from any number of jewelers however my decision to work with Schubach jewelers was the best decision I have made in a long time.  These people are exactly who they say they are on their website. I know I was skeptical to make such a larger purchase online as I am sure you may be.   We’ll rest assure these folks are the” real deal.”  I visited their showroom in Scottsdale.  They are a very well respected long time jeweler in Scottsdale Arizona .  You can feel very safe doing business with these folks.

    My rings are just beautiful, far exceeded my expectations.  I will continue to do business with Schuback jewelers   they provided the best product and the best customer service I have ever received from a jeweler.

    Lynne

  • Bev’s Cushion and Trapazoid Ring

    I LOVE LOVE LOVE my ring! thank you so very much for all your hard work!

  • Steven’s Bling Ring

    Dear Joe,

    Once upon a time I met this woman who was to one day become my wife…. Having no idea what to do for wedding bands, I came to you and together we designed my wife’s 3 piece solitaire engagement ring and 2 part wedding bands, and a custom wedding band for myself. Back then it was all we could afford and the rings were testaments to our love for one another.

    But then one day many years later, my wife decided that she wanted to have her 3 rings somehow mechanically glued together so they wouldn’t all turn in different directions.  And I think this is where it all began……I am now forced to come and meet with you to discuss the metal gluing process…. and somehow we went from gluing (bad Idea), to designing to bigger dialmonds and making a whole new ring (better Idea). I’m not sure how this happened but it turned out to be the most fantastic rings anyone had ever seen. (it would win this contest hands down if it were in the contest)

    (contd below pics)

    So for the next four years, I had to stare at this really cool over the top bling ring, and listen to all the compliments, and then look down at my old ring in saddend disappointment that mine just wasn’t big enough or pretty enough. (yes size matters)  To make matters worse my wife chipped her stone….. and again ……You convinced me to replace it with a bigger center stone.  What was I thinking? Now her ring was WAY over the top and my ring was now this inferior little piece of jewlery that just wasn’t good enough any more.

    SO ….Thank you for helping me make my dreams come true!  Its not fair that my wife got to have you design a really cool ring with all kinds a big crazy diamonds and I had to be stuck with the first ring I could afford to have you design when we got married 8 years ago. Finally…..  I now have my own size 14 Bling Ring with 18 1/2 carat diamonds totaling 9 carats. (note 1 more carat that my wife’s ! )  Some people say its crazy, but when they see that its designed in the same style as my wifes they see that it was meant to be!

    No one has ever created 2 more perfect rings that go together, and we are showered with complements continuously on how beaiful they are. Mostly from strangers who are complaining about being blinded from yards away,  Laugh.

    and if you read this story and your thinking why did I go 1 more carat than my wife? Well its pre planning because one day she will chip a stone in her ring and Good ol’ Joe will trick me into getting her something bigger, and this way I will still be one step ahead.

    Thanks Joe,  I got what I wanted !

    Stephen S

  • working with you was so easy and alot of fun

    The rings are both amazing but people currently only get to see the engagement ring and it has attracted many oohs and aahs. People think it is amazing and they cant stop looking at it. Thank you so much for all your work with us. The rings turned out better than we could have even imagined and working with you was so easy and alot of fun.

  • you handled this LIKE A BOSS.

    Hello Joe,

    I received your cancellation confirmation, and I’d just like to thank you for your exemplary service.  As someone who has been a part of customer service in a top Fortune 500 internet retailer for 7 years, you handled this LIKE A BOSS.
    Thanks again!

    –E

     

  • MR’s Vine Engagement Ring

    Hi Joe and Beth,
    We’re officially engaged.  Yesterday went off beautifully.  I want to thank you again for everything; both Sonya and I are delighted with the ring.
    Thanks so much!
     -M