Happy Stories From our customers

Kite set

We do more than pride ourselves in amazing customer service; we live it. It’s weaved into every communication we have with our client base. It goes into every detail of a custom design made engagement ring or family heirloom. It’s part of who we are, as third generation jewelers. These quotes serve as reminders to us and hopefully, will inspire you too!

The first step in exceeding your customer’s expectations is to know those expectations. – Roy H. Williams

 

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos

 

The simple act of saying ‘thank you’ is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen. – Simon Mainwaring

Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more. – Sam Walton

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours. – Ray Kroc

The golden rule for every business man is this: ‘Put yourself in your customer’s place.’ – Orison Swett Marden

Hi Joe,

Received the ring today. WOW, it is gorgeous and a perfect fit. Can’t stop looking at it. My partner admired it for quite some time, then put it away for safe-keeping until the big day.

I took it back out to look at it again, under various lights :D. Couldn’t help it! The pink diamond is amazing. The shade of pink varies depending on the type of light. All the shades were beautiful.

Thank you so much for the phenomenal ring!
Hope to post some pics on your Facebook page soon. I hope I don’t have to wait too long.

Kind regards,
F

Most of us don’t think of fashion as an indicator to historical change. But each era of jewelry making represents the societal tide of that particular era. Chicago’s Driehaus Museum current exhibit highlights a particularly transitional time.

The exhibition’s more than 250 pieces — 150 from Driehaus’s collection — were created between the late Victorian period and World War I. At that time, jewelry makers in the world’s design centers responded to the world’s growing industrialization and women’s changing roles with daring new jewelry styles. Boldly artistic, exquisitely detailed, hand wrought and inspired by nature, their work became known as art jewelry, according to the museum.

“The urge for a new aesthetic emerged simultaneously in many countries at the turn of the century,” according to Elyse Zorn Karlin, exhibition curator. “Together they were defined by a rebellion against the strictures of the past and a look toward an exciting, less-encumbered future.”

Wilhelm Lucas von Cranach (German, 1861-1918), Octopus Waist Clasp, c. 1900. Collection of Richard H. Driehaus. (Photos by John A. Faier / The Richard H. Driehaus Museum)

 

A real stunner of a ring. Otherwise known as The Blingtastic.

If a custom design ring like this beauty is calling your name, contact us and we’ll create a ring especially for you.

Have you checked out Adam Says yet? He claims to be the perfect friend who will tell you the “real truth” about your fashion choices. Well, he’s a bit harsh…but definitely funny! Thanks to Oprah.com for this bit.