Customer Service
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Customer Testimonials

  • “I had fun with every step of the process, and am so glad I went with Joseph Schubach Jewelers for my ring!”

    Margie,
    The ring came in and we opened it – we are absolutely in love. It’s gorgeous.
    Thank you again for all of your work on this ring. Thank everyone involved for me :) I had fun with every step of the process, and am so glad I went with Joseph Schubach Jewelers for my ring! I can’t say enough how thrilled I am, with both the ring, and the entire process!
    Thank you!
    N
  • “Thank you again so much for making such a huge thing so easy and great.”

    Jen,

    Just wanted to take a moment and thank you guys again for being so awesome to work with.  The ring is absolutely perfect, and I’ve been waiting for the actual proposal to send you guys pictures — and we just got them back from the photographer and everything went according to plan and I was able to surprise her with the blackhawks mascot (we’re a hockey family ;))
    Anyway, this wouldn’t have been possible without the incredible work that you guys do and how easy you were to work with.  Thank you again so much for making such a huge thing so ea

    sy and great.

    -R

     

  • I could not stop the tears!! It was everything I was hoping for and more and even more beautiful than I had dreamed.

    Margie and Joe –

    I am technically challenged and could not figure out how to post to your “customer testimonials”, but I wanted to send you a note letting you know again how touched I am by your attention to what I was hoping to have done to my wedding ring. If there is a way to post this to your testimonials, please do so.

    When my husband and I got married, we were young, poor, and had no idea about what to look for in an engagement ring. I found a style I liked, and he purchased it and I have worn it with pride for over 25 years. The prongs were worn down, the gold had worn down to the point of splitting, even. We had visited half a dozen or more different “jewlers” over the last 10 years or so to find out about repairs and possibly adding two diamonds to the setting. Everywhere we went, we were told to just trade it in – get an upgrade!! I always left disheartened – fancy or not, my ring was the one that my husband had given me and it was precious.

    When our 25th anniversary rolled around, we started looking again to see if we could at least find someone that could mend the back of the ring and replace the prongs. I was impressed by what I saw on your website and we decided to see what you could do for us. When Margie greeted us at the door, I knew we made the right decision. She not only reassured me the repairs could be done, but she told me she could add the two diamonds as I had hoped.

    When we returned to pick up my ring, I could not stop the tears!! It was everything I was hoping for and more and even more beautiful than I had dreamed. As if that wasn’t enough, the cost of the upgrade and the repairs came in lower than her original estimate.

    I love that they understood the emotional tie to the ring that my husband gave me a quarter-century earlier. I love that we were made to feel like Margie had been waiting just for us to wander into her store and give her the chance to be part of our anniversary. I love that Joe came out to make sure we were happy and treated us like we were treasured family members.

    And I love this beautiful ring – the same ring I have worn for 25 good years; now with some extra sparkle to celebrate those years.

    Thank you again so much for all you do.

    Bob and Shelli

  • Beautifully breathtaking, as symbolizing our love!

    Margie!

    Oh My goodness!! Yess, Thank you so, so very much!!!! The Ring is beyond anything I’ve ever thought or dreamed of! Beautifully breathtaking, as symbolizing our love! I am blown away by how stunning it is! Thank you from the bottom of my heart for making this a reality and working with Nic on our ring, with your team at Schubach! You guys are amazing!

    Thank you beyond words! A million times over!

    Sincerely,
    Victoria & Nic

  • I kept thinking “there’s no way that they only get 5 star reviews” but now I believe it!!!!

    Thank you for all your help and advice. You were right on the mark with size and cut. I love the Old Mine! So worth the wait!!!   I couldn’t stop looking at it today. It’s so refreshing to deal with a company who really earns all of those amazing reviews. I kept thinking “there’s no way that they only get 5 star reviews” but now I believe it!!!!   You guys have absolutely done it again. I appreciate how hard you work to make it perfect. It’s the most beautiful ring I’ve ever seen.

    Your very happy customer,
    C. H.

100 Years in Jewells Business

Today, Joseph Schubach builds upon his family's experience and continues the tradition with Joseph Schubach Jewelers, offering both intimate jewelry brokering in his Scottsdale, Arizona showroom and full-service online sales to clients from around the world, where he has maintained that personal customer connection in the virtual world.

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Call Joe, Margie or Jen for expert help at (888) 724-8222