In light of recent allegations that mega company Signet Jewelers has frequently swapped real stones for fakes when customers brought their jewelry in for repairs, we wanted to take a moment to highlight the importance of smaller jewelers like ours, where trust is built into the very foundation of our business.
Joseph Schubach is a third generation jeweler who has been immersed in the jewelry business since he was a child. With decades of experience in both jewelry design and customer service, Joe’s ultimate goal is to give all his clients a shopping experience that’s easy, trustworthy and rewarding.
Jewelry is an incredibly personal purchase. It’s important that all our customers receive the guidance and support they need to make the right jewelry decisions. There are several principles that my father taught me that his father taught him. These principles are as timeless and true today as they were back in the early 1900’s:
- Always treat people with the utmost respect.
- Provide excellent service and the best value possible.
- Stay true to your word since your reputation is all that you really ever have.
At Joseph Schubach Jewelers, we continue to hold these fundamentals with the highest regard. They continue to be the centerpiece of our business philosophy, something we consider a must in today’s high-speed, low-touch world.
So the next time you think of a jewelry purchase, consider a smaller Scottsdale-based company whose very reputation is built on trust, impeccable service and design.